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Modern Furniture
EBPeters.com offers modern or contemporary furniture including sofas, sectionals, chaises, barstools, dining room, bedroom, and a few traditional items. Direct shipping means wholesale prices for high quality modern furniture shipped to your home.
The Vision
When we started looking around in 2002, we were deeply disappointed in the amount of quality, yet affordable, modern and contemporary furniture on the internet. Local retail stores typically mark up their products 200% to 300%. We found that our competitors online were enjoying the same mark up yet were structured to have incredibly lower overhead vs. a retailer. We thought this was unreasonable so we set out to create our own online furniture store with two distinct goals. Our immediate goal is to find and sell the finest quality furniture at the lowest possible price and make it available to everyone at anytime. Our long-term goal is to become the #1 online seller of modern and contemporary furniture.
Meet the Staff
We employ a lean but mean staff. We have a number of furniture finders that scour the Pacific Rim for the best deals on the best products. These finders also quality check and approve all furniture before it makes its voyage to Chicago. Our logistics warehouse is located in Chicago and is staffed with the right number of people to manage all receipts and deliveries of furniture. Finally, the two owners are Leif and Eric and we will serve as your main points of contact at any time.
The Practice
Ordering furniture with us is easy. We have gone to great lengths to provide a professional, easy to use, and secure web page for you to enjoy, browse, and purchase easily. We are here to provide email support to help with any of your questions throughout the pre-order or ordering process. When you are ready to order, we accept three basic payment methods: Online credit card payments with American Express, MasterCard, or Visa; Paypal transactions; or money orders through the mail. Once an order is placed, we send the order to the warehouse immediately. At that time, we either have the order in stock and begin shipping to you in 3-5 days, or if it is made-to-order we place an order with the Factory. The Factory makes the furniture to your specifications for color and layout. Once completed, it is shipped via shipping container to Vancouver where it then goes by rail to Chicago and is unloaded at our logistics Warehouse. For the smaller pieces, we use FedEx to ship to your home or business and will provide a tracking number for you to track. The larger pieces are shipped via freight carrier and we have put together 3 levels of shipping service for you to choose from. The freight carriers will contact you by phone to arrange final delivery at a time that is acceptable to you. This entire process averages 6-8 weeks and we hit that 85% of the time. We hit 10 weeks 95% of the time and 12 weeks 100% of the time. The process is well tested and works seamlessly. Please contact us at any time with questions.
Customer Value
Customer Value is the most important aspect of our business. We maintain the highest ethical standards in all of our dealings with both the customer and our suppliers. We expect our suppliers to uphold the same high ethical standards we do. The impact each individual customer makes on our company is incredible and this fuels our goal to meet your individual needs. We strongly encourage our customers to contact is with the slightest of questions and we promise that ALL requests will receive a timely response. Finally, we have gone to great lengths to protect your privacy. Your privacy is protected all the way from not selling or using your personal information to a completely secure, worry-free, online credit card purchasing system.
The cost of furniture itself to the dealer is the same no matter where you go. The difference is the amount of overhead and profit a company builds into their selling price to customers. The majority of cost built into retailerТs furniture prices is overhead. They have to keep large quantities of furniture on hand, which does two things. First, they have to keep a large warehouse that translates into higher costs for you. Second, they are limited on the colors and configurations they can offer because it is not cost effective to carry 14 colors of a sofa set. The same is true for online furniture dealers that carry large amounts inventory. They enjoy lower overhead because they do not need a retail shop; yet, we have found they still sell at the same price as retailers. Because of this, we have developed a sleek, just-in-time, made-to-order process. Our factories already have the frames for the sofas built and when we receive an order, the factory simply upholsters it to your specifications, then ships it to the U.S. This saves so much money for you that we are confident you will not find better deals for the same quality furniture on the Internet or in your local furniture store. It also saves time vs. other made-to-order companies you will find on the Internet.
We can be found on http://www.ebay.com, http://www.furniturequest.com, http://www.google.com, http://www.yahoo.com, and many other places on the web. Please let us know where you found us at sales@ebpeters.com
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